Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
Position Summary:
The Port Captain is responsible for supervising the vessel Masters and overseeing project safety, training and regulatory compliance programs. This position reviews and approves purchase requisitions, attends client meetings, and provides back-up support to the General Manager. The Port Captain must be willing and able to operate project vessels when needed.
10% annual bonus potential
Duties and Responsibilities:
- Remain true to and champion the Company’s Core Values and Code of Conduct.
- Safety First – Safety shall remain the highest priority at all times. Be an active advocate of, and participant in, the HMS Safety Culture.
- Consider reliability and efficiency with regard to Company operations.
- Ensure vessel(s) is operated within all pertinent laws, regulations and guidelines mandated by federal, state or local agencies as well as the dictates of prudent marine practice.
- Ensure safety of guests and fellow-workers is maximized through careful and vigorous administration and enforcement of safety policies and guidelines.
- Demonstrate practical knowledge of all phases of shipboard safety procedures and knowledge of location and use of all firefighting and safety equipment (i.e. fire extinguishers, life preservers, work vest).
- Use proper Personal Protective Equipment (PPE).
- Handle and dispose of all chemicals and other types of hazardous or caustic materials in compliance with Material Safety Data Sheets (MSDSs) (as required).
- Report safety related concerns.
- Fulfill the task of Master/Mate as required
- Hire, train, discipline and manage the day-to-day activities of the members of the marine department.
- Manage and maintain the crew schedule.
- Manage the departmental budget ensuring that all spending is conscious, careful and focused.
- Assist in managing the day-to-day maintenance of the vessel(s) such that the highest standard for readiness, reliability, safety and cosmetic appeal is attained within the bounds of our resources and constraints.
- Lead officers and crew to a high level of performance and productivity while maintaining the authority to critique, evaluate and discipline.
- Ensure that the policies of the Company and its client are understood by, valued and followed by officers and crew.
- Enter into frequent and searching dialogues with all levels of crew to gain perception of crew morale and current issues; ensure this position is accessible and a source of fair decisions.
- Develop strong relationships with appropriate members of client staff and represent HMS as helpful, cooperative and proactive members of the larger organization
- Participate in HMSGM internal meetings, seminars, conference calls and other functions as required.
- Complete required administrative forms clearly and accurately, including Accident/Incident Reports and any/all other required HR forms/processes.
- Seek the highest levels of quality and professionalism.
- Work to achieve the highest levels of performance and productivity.
- Seek continuous improvement.
- Understand and comply with the Safety Management System (SMS).
- Understand and comply with Standard Operating Procedures (SOPs).
- Maintain Crew Qualification binder.
- Collaborate with other HMS personnel to remain attentive to regulatory requirements and alert to regulatory changes.
- Assist Master in ensuring compliance with all applicable local, state, and federal safety and environmental regulations.
- Assist Master in ensuring vessel is in an inspection-ready condition at all times.
- Perform other duties as assigned.
- Travel for meetings, conferences, training, and operational support as directed.
- Additional job duties as assigned.
Requirements & Qualifications:
- HS Diploma.
- Bachelor’s degree, or equivalent of experience, from an accredited institution preferred.
- U.S.C.G. license endorsed as Master of Motor Vessels of at least 500 gross tons upon Inland Waters.
- Valid Transportation Worker Identification Credential (TWIC Card), and/or ability to obtain and maintain.
- Valid First Aid/CPR Certification, and/or ability to obtain and maintain.
- Valid Driver’s License.
- Copy of DD214, if Veteran status.
- Excellent verbal and written communications skills.
- Ability to effectively interact with the passengers, guests, and fellow employees.
- Ability to work in fast-paced, quickly-changing environment.
- Ability to use independent judgment and discretion to develop and execute innovative solutions to crew management and morale issues.
- Demonstrated ability to bring increased value to task through efficiencies and cost-control.
- Computer literacy with MS Office software
- 5 years’ experience in the passenger vessel industry demonstrating the ability to handle growing levels of responsibility.
- 3 years’ experience as Senior Captain or above of a large passenger vessel.
- Specific training and experience in management of major on-board systems by type and brand.
- Excellent career record in marine industry.
- 1 year experience as Master with Pierce County Ferry, preferred.
- Must be at least 18 years of age.
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The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.
