Empire Cruises seeks experienced deckhands. Must Practice techniques of good seamanship while performing as an Empire Cruises crew member in fulfilling the job tasks required for a Deck Security & Safety Watch, as well as providing Customer Service.
Qualifications
I. Certificates, Licenses, Registrations
- First Aid and CPR certification (not required but preferred)
- TWIC & MMD (not required but preferred)
II. Education and Experience
- High School diploma or equivalent.
- Previous experience working on boats. (preferred)
III. Language Skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instruction and procedure manuals.
- Ability to understand and communicate basic English phrases in order to assist guests, crew members and ensure safety procedures are communicated.
- Ability to read, analyze and interpret common scientific and technical journals.
IV. Mathematical Skills
- Ability to do basic mathematical calculations including addition, subtraction, multiplication, division, and fractions.
V. Thinking Skills
- Ability to reason logically.
- Ability to make independent decisions when needed.
- Ability to follow directions.
- Ability to make quick logical decisions and work under pressure.
VI. Physical Demands
- Ability to move about a boat or other limited space.
- Ability to travel up and down stairs.
- Ability to operate a computer.
- Ability to do light to moderate lifting/banquet tables, chairs & F&B equipment (Up to 751b)
- Good night vision
- Physical condition as required by the US Coast Guard
- Good balance and agility
- Ability to handle multiple tasks
- Ability to do light to moderate to heavy lifting.
- Some exposure to hot, noisy running machinery.
- Ability to move around in tight quarters.
Duties and Responsibilities
I. Position Specific Duties
- Preparation of vessels(s) for operational readiness.
- Tends mooring lines during vessel maneuvers and while alongside the dock.
- Stands watch as Deck Safety & Security Officer.
- Performs safety functions assigned on the Watch Quarter and Emergency Station Bill.
- Performs Navigational functions as a look-out, Quartermaster Messenger, Radio Watch, Signalman or Helmsman as assigned by the Captain and/or First Officer.
- Familiar with ground tackle, emergency gear, deck gear, and vessel emergency plans.
- Ensures deck and engine room preventative maintenance.
- Tends gangway(s) during passenger loading and unloading.
- Assists in the queuing and pre-boarding of guests in the entrance lines.
- Lubricates machinery and equipment.
- Splices lines and wire rope.
- Assists with transferring pumping sewage and water.
- Throughout the day, at the beginning and at the ending of shifts; will maintain clean passenger spaces (restrooms, trash, common areas, pilot house, and gangways.)
- Performs other duties as assigned.
II. You Are Empire Cruises
Our crew is important to the image of Empire Cruises, and we are all part of the Empire Cruises sales team. How we represent the company in our interactions with guests, and others show them who we are. You are responsible for enhancing the Empire Cruises name by delivering quality service. It is important to have the knowledge to talk about the various products from Empire Cruises and to offer that information to potential guests when the opportunity arises.
- When working at Empire Cruises, you are required to work in a manner that protects the company's image and brand name.
- All guests and potential guests need to be greeted with a smile when you come in contact with them.
- Your clothing and appearance need to reflect the Empire Cruises culture and philosophy as outlined in the crew handbook.
- Enhance the Empire Cruises name and reputation by delivering quality service to our guests and adhering to the Crew Resources Handbook and Guest Service Manual.
- Offer potential guests or clients Empire Cruises product information.
- Develop knowledge to market all of the various Empire Cruises products
- Protect Empire Cruises and all affiliated brands.
III. Documentation
- Advise your supervisor and Corporate Office of any changes in your name, address, work status and other information that affects your compensation, benefits or employment.
- Ensure all purchases of any nature are carefully documented.
- Ensure that all facility, guest or crew incidents that have the potential to create harm, insurance or litigation are promptly reported on the required forms.
- Provide all required documentation.
- Report any guest or crew incident or accident immediately.
IV. Policies
- Follow all policies and standards in the Crew Handbook, Safety Manual and any department standards handbook.
- Use corporate policies and "best practices" to increase efficiency and performance.
- Report any policy or practice that might cause harm to the company, guests, crew or environment.
- Recommend cost improvement strategies.
- Maintain all tools and work equipment to ensure long usage.
V. Communication
- Communicate immediately to the Cruise Manager any serious problem affecting the health/welfare of guest and crew or safety of our assets, facilities, and brand name.
- Smile and greet all guests and potential guests when you come in contact with them.
- Communicate to your supervisor any issues regarding appearance and/or effectiveness of tools or work area.
- Communicate any concerns you may have with your supervisor regarding your job.
Job Types: Full-time, Part-time, Temporary
Pay: $18.00 - $25.00 per hour
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Ability to Commute:
- New York, NY 10010 (Required)
Ability to Relocate:
- New York, NY 10010: Relocate before starting work (Required)
Work Location: In person
